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Loan Servicing

The Loan Servicing Group of Red Mortgage Capital, LLC executes all facets of loan servicing and is responsible for a servicing portfolio totaling more than $20 billion in total unpaid principal balance. Mortgage loans serviced are for multifamily, long term care, seniors housing and other income properties. Twenty-one employees are dedicated to loan servicing and asset management.


To reach the Loan Servicing Department, please contact us at:

Toll Free................................................................................800.837.5100

Facsimile..............................................................................614.857.1620

General EMail..................................... servicing@redcapitalgroup.com

Audits.................................. auditconfirmations@redcapitalgroup.com

Loan Servicing & Asset Management Inquiries:

Insurance Inquiries:

Real Estate Taxes and Escrow Analysis Inquiries:

If you do not know the name of your account representative, or would like to speak to a department manager, please contact:

Please be advised that confidential information sent using the e-mail links on this page will not be encrypted. It is dangerous to send sensitive unencrypted information over the public internet.

To submit payments on loans serviced by Red Mortgage Capital, LLC, please choose one of the following options:

Wiring Instructions:

PNC Bank

Cleveland, OH

ABA#041000124

FAO: Red Mortgage Capital, LLC

Lockbox Account# 4206098232

 

Lockbox Mailing Address:

Red Mortgage Capital, LLC

P.O. Box 931599

Cleveland, OH 44193

 

Overnight Mailing Address

PNC A/R Advantage

Attn: Lockbox 931599

4100 West 150th Street

Cleveland, OH 44135

tel 216.257.5623