Contact Loan Servicing

 
The Loan Servicing Group of Red Mortgage Capital, Inc. executes all facets of loan servicing for 1,200 loans with a total unpaid principal balance of $8.3 billion. Mortgage loans serviced are for multifamily, long term care, seniors housing and other income properties. Twenty-one employees are dedicated to loan servicing and asset management.
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Loan Servicing & Asset Management

To reach the Loan Servicing Department, please contact us at:

Toll Free.........................................................800.837.5100
Facsimile........................................................614.857.1620
General E-Mail.................... servicing@redcapitalgroup.com

Loan Servicing and Asset Management Inquiries:
Noelle Bartrum
nmbartrum@redcapitalgroup.com
614.857.1611
Ext. 7.1611
Johanna Becker
jsbecker@redcapitalgroup.com
614.857.3106
Ext. 7.3106
Teresa Wilkins, Team Leader/AVP
tjwilkins@redcapitalgroup.com
614.857.1676
Ext. 7.1676
Veronica Davis, Team Leader/AVP
vmdavis@redcapitalgroup.com
614.857.1623
Ext. 7.1623
John Bennett, Team Leader/AVP
jfbennett@redcapitalgroup.com
614.857.1617
Ext. 7.1617
Alexa Laverick
aklaverick@redcapitalgroup.com
614.857.3118
Ext. 7.3118
Sherry Wright
srwright@redcapitalgroup.com
614.857.3130
Ext. 7.3130
Andy Cush
aacush@redcapitalgroup.com
614.857.1577
Ext. 7.1577
Ben Woerth
btwoerth@redcapitalgroup.com
614.857.1666
Ext. 7.1666
   
Insurance Inquiries:
Jane Ann Williams, Sr. Escrow Specialist/AVP
jawilliams@redcapitalgroup.com
614.857.1668
Ext. 7.1668
Jill Trefz
jctrefz@redcapitalgroup.com
614.857.3181
7.3181
   
Real Estate Taxes and Escrow Analysis Inquiries:
Melissa Hilsheimer
mahilsheimer@redcapitalgroup.com
614.857.1531
Ext. 7.1531
Dani Schwarzwalder
dmschwarzwalder@redcapitalgroup.com
614.857.1619
Ext. 7.1619
   
If you do not know the name of your account representative, or would like to speak to a department manager, please contact:
Jeff Leeth, Servicing Manager/VP
jnleeth@redcapitalgroup.com
614.857.1563
Ext. 7.1563
Barry Fuller, Servicing Manager/VP
bafuller@redcapitalgroup.com
614.857.1626
Ext. 7.1626
Cheri Werner, Servicing Manager/VP
cawerner@redcapitalgroup.com
614.857.1618
Ext. 7.1618
William Lamey, Managing Director
wflamey@redcapitalgroup.com
614.857.3168
Ext. 7.3168
   
Please be advised that confidential infromation sent using the e-mail links on this page will not be encrypted. It is dangerous to send sensitive unencypted information over the public internet.

 

To submit payments on loans serviced by Red Mortgage Capital, Inc., please choose one of the following options:

Wiring Instructions:
  National City Bank
Cleveland, OH
ABA# 041000124
FAO: Red Mortgage Capital, Inc.
Lockbox
Account# 000201971
Lock Box Mailing Address:
  Red Mortgage Capital, Inc.
P.O. Box 931599
Cleveland, OH 44193
Overnight Mailing Address:
  National City
Attn: ARC/Lockbox 01-6141
4100 West 150th Street
Cleveland, OH 44135
tel 216.257.5623
 
 
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